Do you have questions? You are in the right place. Here are some of our most-asked questions to help you make informed decisions about your purchases.
Q: How do I know the items that I'm buying are compatible?
A: If you are unsure of compatibility, please give us a call at 1-800-506-8244 or click the Chat Icon on the bottom right of the page.
Q: Where are you guys located?
A: We are located at 2317 Grand Park Dr Unit 2B Grand Junction, CO 81505. We ship every single order from our own warehouse and take pride in being involved in our local hunting and competition shooting community.
Q: I can’t find the item/configuration I need, can you special order it?
A: Absolutely! Please give us a call at 1-800-506-8244.
Q: If there is an issue with the product I ordered, what happens?
A: At Red Hawk Rifles, we are committed to going above and beyond to ensure your complete satisfaction with your order. We will always make it right, no matter what. Additionally, we only carry products from top-tier manufacturers, who make quality products and stand behind them.
Q: What items need to be shipped to an FFL?
A: Only serialized firearm actions and receivers require an FFL Transfer. Items such as Barrels, Stocks, Triggers, etc. can be shipped right to your doorstep!
Q: Do you offer layaway or financing?
A: Yes, we do! Add the product to your cart and begin checkout like normal. Then, under Payment Method you will see Sezzle & Credova as payment methods.
Q: If I have questions about installing the product I purchased, can you help?
A: We would be glad to assist. Please give us a call at 1-800-506-8244 or click the Chat Icon on the bottom right of the page.
Q: Do you have any special programs?
A: Yes! We offer Military and First Responders discounts, Gunsmith/Dealer accounts, and Pro-member accounts. Please reach out to learn more!
Q: Can you ship outside of the United States?
A: Yes, we can! Add the products to your cart and proceed through checkout!
Q: Do you accept trades or used items?
A: We do not – All of the items we sell at Red Hawk Rifles are brand new.
Q: What is a Demo Optic?
A: Unless specifically marked otherwise, all Demo items are 100% brand new from the manufacturer and have never been mounted or in the field. These items are used only for photos or display. 100% satisfaction guaranteed. Yes, Manufacturer warranty is completely valid.
Did not find the answer you were looking for? Contact us to get answers fast.
Customer Service
Mon-Fri: 8:00am - 5:00pm MST
Address
2317 Grand Park Dr. Ste 2B
Grand Junction, CO 81505
